RETURNS & EXCHANGES POLICY
If you are unsatisfied with an item purchased from corbeauxclothing.com, we gladly accept returns/exchanges within 30 days of purchase provided that the item has not been used and the original tags are still attached. We will use our discretion upon receipt of the item.
- For returns, if we determine that the item is in the condition in which it was purchased, you can expect a full refund to your credit card within 7 to 14 days from the day we receive the returned gear. In some cases is may take an additional 2 weeks to be visible on your credit card statement.
- Exchanges will be processed within 5 days from the day we receive the merchandise.
- Customers are responsible for shipping costs unless the product is defective or there was an error in the original shipment.
RETURNS & EXCHANGES INSTRUCTIONS
If you need to return or exchange an item, please print and fill out the returns/exchanges form below:
- Be sure to fill out the form completely with your original order # from the packing slip, item(s) being returned, the reason for return, shipping info and email.
- If exchanging, clearly specify the item(s) being returned and what you would like to exchange them for. If there is an increase in price, we will contact you for credit card information. You will not be charged for return shipping.
- If you purchased the item in-person from Corbeaux at a market or trade show, please specify that on the Returns/Exchanges Form
- Include this form in your package and ship to the address below
- We recommend using a carrier that can provide you with tracking information to assist with a faster exchange.
- Items listed as Close-out Sale items are not refundable – these items are clearly marked on the website where applicable
SHIP RETURNS & EXCHANGES TO:
75 Fabi Loop
Aspen, CO 81611
If you have any questions feel free to contact us: